SAN FRANCISCO — Facebook Inc Chief Executive Mark Zuckerberg said on Wednesday that the social media company made mistakes that allowed data about users to end up with the analytics firm Cambridge Analytica and said the company would make changes.
Zuckerberg, in his first comments since the company disclosed on Friday the misuse of personal data, said in a post on Facebook that the company “made mistakes, there’s more to do, and we need to step up and do it.”
Zuckerberg outlined some concrete steps the social network will take to protect user data.
He said the company will do three things:
Investigate all large apps that were allowed to get data not just on their own users, but on those users’ friends, before Facebook changed its policies in 2014, and ban any developers that don’t agree to an audit. The company will tell affected users if they find problems.
Remove developer access to data if someone hasn’t used that app in 3 months, and reduce the type of information the app gets when users sign in.
Work to make sure people understand who has access to their data, showing everyone a tool at the top of the News Feed in the next month, and making it easy to revoke permissions.
“I know it takes longer to fix all these issues than we’d like, but I promise you we’ll work through this and build a better service over the long term,” Zuckerberg said.
© Thomson Reuters 2018, with files from Bloomberg